Resources & Documentation

Everything you need to get started and scale your calling operations

Product reference

UI mirrors the live agent app: workspace for calling and dispositions for outcomes.

OMEGA DIALER
Welcome, Alex Β· Logout
Auto-advance after disposition
Calling from: Q1 Outbound
TODAY
24
11 connected
TALK TIME
42m
Today's total
THIS WEEK
156
58 connected
Contact 12 of 380
JL
Jordan Lee
πŸ“ž +1 (512) 555-0199 πŸ“§ jordan@example.com
Previous Activity
Last attempt Β· No answer Β· 2 days ago
πŸ“ž Call Now
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🚫 Mark DNC
Power dial from one screen: queue position, contact card, one-tap call and skip.
After hang-up, agents pick a disposition and notes β€” keyboard shortcuts 1–5 included.

Quick Start Guides

5-Minute Setup

Get your account up and running in less than 5 minutes

CSV Upload Tutorial

Learn how to format and upload your contact lists

Agent Onboarding

Set up your team and get them dialing fast

API Documentation

Build custom integrations with our REST API

Authentication

Bearer token authentication for all API requests

Make a Call

Start a new outbound call programmatically

Get Agent Stats

Retrieve agent performance metrics and analytics

Upload Contacts

Create a new contact list via API

Feature Guides

Phone Number Provisioning

How to search, purchase, and assign phone numbers to agents

DNC List Management

Upload and manage Do-Not-Call lists for TCPA compliance

Analytics & Reporting

Track performance, generate reports, and export data

GHL Integration

Connect GoHighLevel contacts and sync dispositions

Call Recording

Enable recording, download calls, and manage storage

TCPA Compliance

Best practices for compliant calling and audit logs

Blog & Best Practices

Why We Built Omega Dialer

The story behind building the most affordable power dialer

TCPA Compliance Guide 2026

Everything you need to know about compliant calling

WebRTC vs PSTN

Why modern dialers are 10X cheaper than legacy systems

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